We are proud of the work that we do for our clients and have received some wonderful feedback over the years. Please take a moment to read what they have to say about their experience working with Judicare.
Timeshare Problems in Spain
The Timeshare world is a murky one. One thing can look like another and some companies spend quite a bit of time and effort hiding their true identity or objectives. This is true not only for the timeshare resorts and sales companies but also the huge industry that has arisen around timeshare cancellation. There are many scams and fraudsters that occupy the timeshare cancellation industry. Here one of our clients explains her experiences and her successful cancellation with us.
UAE Investment Recovery
When the purchase of a property abroad encounters problems, it is difficult to know who to turn to for specialist legal advice. Here one of our clients talks us through the successful recovery of over £1.3M for his group of investors by using our services in the United Arab Emirates
Buying a Property in Spain
Purchasing a property abroad can be an enjoyable and safe experience if you seek independent and specialist legal advice to assist you. Here one of our clients explains some of the pitfalls that can occur when buying in Spain.
Cyprus Mortgage Problems
It is estimated that thousands of purchasers of immovable property in Cyprus from 2006 onwards may have been adversely affected by being advised by their Cypriot bank - in order to fund their purchase in Cyprus - to take a housing loan in the Swiss Franc denomination (CHF). As a result these purchasers have seen their Swiss Franc loan repayments increase in some instances by as much as four times the original monthly repayment projections. Here one of our clients shares his experiences of the legal nightmare he found himself in and how we successfully resolved his case in Cyprus.
Cyprus Court Judgement extinguished
"We bought a property off plan in Cyprus located on the outskirts of Larnaca in 2007 through a road show in Dubai marketing these investments, we signed up to what we thought was a good deal at the time, we paid an initial deposit and set up a mortgage through the bank of Cyprus. We were advised by the developer, British based sales team and bank representative that the best thing to do was to take the mortgage in Swiss Francs.
Looking back in hindsight we should have done more due diligence. As it turned out for us we didn’t realise it was the wrong move until all was signed and we had made up to a year of payments to the mortgage until we realized the cost was inflated and we were paying more than we could afford due to currency changes, we contacted the bank and discussed the issue, they became very aggressive and did not want to discuss and we were told there were no options but to pay.
The property was completed and ready in 2009 by this time we had decided to not take ownership until the bank revisited the mortgage concern that they had advised us to take. There were many heated phone calls and threatening emails but no option from the bank on how our issue could be actioned, they were completely impossible to talk to and very aggressive. We decided that we weren’t going to chase them and that we would wait for them to deal with our concern.
Behind our backs some 8 years on the bank decided to make contact with us demanding highly inflated costs and penalties and issuing us a judgement from the Cypriot courts, none of which we were aware of until a letter was sent to us via an email. This caused us severe stress and worry.
There was no way of communicating with the bank on the subject so we firstly tried to deal with several Cypriot based lawyers, none of which proved fruitful and we felt alone and lost in how to deal with the situation. After some research and searching I came across Judicare and contacted Neil Heaney, from the second I discussed this with him I felt confident that he knew exactly what was required, he offered solid support and comfort and laid all the options out for us to think about.
We felt very confident to use Neil and the team so signed him up and Judicare get to work on getting some resolve.
Within a matter of months Judicare and the team in Cyprus had negotiated with the Bank and succeeded in dramatically reducing the amount we owed from the Judgment debt which had risen to €320,000 to a one off payment of €5,000 to the Bank and the return of the property. With Judicare’s fees on top.
They successfully finalised the deal in early 2018 with the finalization and clearance document expected to be provided in the near future.
Neil and his team have been completely transparent, timely and managed to achieve way more than I could have imagined, I cannot thank them enough for relieving me of the stress and worry that this was causing, the teams’ local know how and relationship with banks is priceless in getting a smooth and sensible resolve.
I would highly recommend Judicare to anyone else who may be in the same predicament"
Scott Harper; - January 2019
Property and Retirement Plans Secured
When we bought our retirement home in Cyprus in 2006, we knew we were making a big financial commitment but it appeared to be just about feasible.
What we did not envisage was the sharp rise in the value of Swiss Francs which in effect doubled our monthly mortgage payments.
Despite the added pressure, we continued to pay the instalments until it became nearly impossible due to redundancies and ill health in 2016.
We approached the Bank in Cyprus several times but the options offered were either a remortgage in Sterling, or Euro, with extended length or sale of the property. Neither of which were acceptable as my husband and I are both over 60 years old and this was not going to be practical, especially as paying for the first one was becoming impossible, and we planned to live in the property anyway.
We went through a very stressful period fearing we would lose our retirement home and potentially our property in the UK.
Judicare’s reassurance that we could come to an agreement with the bank, with their Barristers in Cyprus dealing directly with the bank’s solicitors came as a huge relief.
Judicare’s combined extensive expertise in these matters as well as Neil’s reassuring tone and manner helped restore our confidence.
It was a lengthy process and quite stressful at times but his team never gave up. They persevered with the negotiations and finally we managed to settle the remaining debt.
Getting to this point on our own would have been virtually impossible and we are extremely grateful for Judicare’s support and efforts."
Mr & Mrs Sabet; - December 2018
Property Inheritance in Spain
On behalf of myself Alan and Nicola I would like to say a big “Thank You” to you and all the staff at Judicare for the help and support you have given us.
I thought we had time to sell our apartment on Spain while Ron was still alive. Unfortunately that wasn’t the case and Ron passed away very quickly.
We were recommended to get in touch with you and your Company.
You virtually held our hand all the way. We were able to obtain Power of Attorney and sell our property with your help.
You made what could have been a very complicated and stressful process so much easier without worry.
I am truly grateful
Rita Rapley; - November 2018
Property Purchase in Spain
Having looked at various countries over the past few years Spain was chosen for various reasons and mainly due to its proximity to the UK, frequent flights and alternative travel options.
I initially chose a law firm operating in Spain giving local access to town halls and other local resources; this all seemed to make prefect sense.
As things progressed it became apparent that the legal support I had chosen seemed to work in a ‘business’ like fashion rather than dotting the I’s and crossing the T’s: being reassured ‘it’s the way we do things out here’. After asking some rather obvious questions it became apparent the business like responses I was receiving although potentially being perfectly acceptable did not hold up to scrutiny, I terminated the retainer.
I required legal support to ensure everything was completed fully and correctly, no sugar coating and thus I retained the service of Peter at Judicare. Peter stayed on point and ensured all went forward. Nothing was hidden, no ‘business’ like responses, just straight forward advice whether you liked to it or not. That’s not to say Peter wasn’t personal, he is and without doubt his negotiation skills helped smooth things over with the other sides legal team.
After the completion Peter again assisted with some wraparound legal support as the transaction in Spain was also tied to other UK financial instruments. Peter at Judicare provided the legal support and the advice I required to complete the transaction, knowing it was all above board.
Chris Steel; - October 2018
Negotiated settlement with Cypriot bank
I can’t thank Neil Heaney and his entire team at Judicare enough for their help in successfully negotiating a reduced settlement on outstanding loans on three apartments in Larnaca, Cyprus.
When Judicare took on the case, the Bank had called in the loans on all three properties and had taken the matter to court without our knowledge. Within a matter of months Judicare and the team in Cyprus had negotiated with the Bank and succeeded in dramatically reducing the amount we owed from around 700,000 Euros to 45,000 Euros and the return of the property. They successfully finalised the deal in June 2018.
Neil is fantastically diligent and tenacious and from the first conversation I knew he and Judicare were the right choice.
I’d have no hesitation in recommending Judicare and their team.
Rick Garland; - August 2018
Recovery of deposit for Off Plan property in Cape Verde
I would like to thank Neil Heaney and his team at Judicare for their help in successfully negotiating the return of my full investment for a property in Cape Verde.
I found Neil very approachable and after Judicare took on my case I immediately felt I had made the right decision in choosing them to represent me. They provided excellent service and support throughout the whole process.
I would not hesitate in highly recommending Neil and his team to anyone who may find themselves having any issues with overseas property purchases.
Ms Cooper; - July 2018
High Value property purchase in Barcelona
As a first time buyer in Spain I can wholeheartedly recommend Peter and his firm. His advice has been of great benefit and I can attest he was diligent in his efforts to ensure every aspect of our purchase was as it needed to be. I found his service to be courteous, timely and highly professional.
There were some follow up items related to the purchase that went beyond the original brief and Peter continued to facilitate a resolution on our behalf.
No hesitation in recommending you consider working with this firm.
Mr Armstrong; - May 2018
Spanish Bank Negotiation
In November 2015 we agreed the surrender of two holiday homes in Portugal back to our Spanish lender, as we could not afford to keep up the repayment mortgages. At the time we owed arrears and taxes to the sum of €21,500, but as the bank gave us a year to pay it back we did not worry too much about it. Having had no response to our enquiries and more than two years having passed, we had assumed the bank had forgotten about us. However, the bank had sold on the debt and in February 2018 we were contacted by a recovery company asking us to repay an increased sum of €25,500 (which included additional interest).
We were being asked for immediate repayment and with my poor credit rating the only way I would have been able to raise the funds would be to sell our home. Having used Judicare before on another matter, I immediately got in touch and explained the situation. Peter Esders was back to us within days; explaining our options, managing our expectations, and giving us a clear idea of costs involved. After deciding to proceed, Judicare approached the bank and began discussions towards agreeing a payment arrangement that both parties found workable. Within 2 weeks we had an initial offer on the table, and within a month Judicare had negotiated us to a position where the bank would agree to settle the entire debt for €12,500, a saving of some €13,000! Thanks to their negotiations we were able to raise funds for this amount through savings and an unsecured loan, and did not have to consider selling our home.
While the whole team at Judicare are incredibly professional and a pleasure to work with, in this matter we would like to particularly thank Peter Esders. Peter immediately put us at ease in the way he took on the matter, gave us prompt responses to all our queries, and worked diligently to secure us a far better settlement than we could have hoped for. I can’t recommend Judicare highly enough and I won’t be using anyone else for overseas property advice in future.
Kristian; - May 2018
Obtaining International Power of Attorney
My father has suffered ill health in recent years, to a point where he cannot supervise his own financial affairs.
I hold UK Power of Attorney (PoA) for my father’s affairs; therefore, when my father then told me to proceed and sell his apartment in Tenerife, I then commenced the journey to explore the steps to be taken.
It soon became clear, the UK PoA was not recognised by the Spanish legal system, therefore I contacted many local law practices to see if they could provide a service to organise and implement a PoA recognised by the Spanish legal system. To my surprise, none could provide such a service.
Indeed, my search extended nationwide, and contacted many companies that advertised such facilities, but on making initial contact they either stated they no-longer perform such servicers, or simply weren’t prepared to undertake this task on my behalf.
Finally, I came across JUDICARE and was put in direct contact with Peter Esders. Through Peter’s guidance and meticulous approach, an International PoA was tailored and compiled to accommodate my father’s situation; then was subsequently approved by a Notary in super-quick time.
With all obstacles removed, I’m in a position to place my father’s apartment on the market, as planned in May 2018. Again, for sure, I’ll be using JUDICARE to support this process because I’m confident they’ll deliver a Rolls-Royce service.
Paul Miller; - January 2018
Property Purchase in Cyprus
Thank you Judicare for all your help, support and input throughout the process of buying our dream home in Cyprus.
I am an Estate Agent in the UK so feel we fully appreciate the process can be a lengthy and frustrating one and given that this has been our first experience of buying overseas we were at times nervous and apprehensive with the process.
However, we have to put things into perspective and we have viewed, offered, secured and completed on our property in about 2 months!!! Unbelievably quick in comparison to back here in the UK. We have Judicare to thank for that. The team and partners in Cyprus (Andria & Stylianos) have been nothing short of fantastic throughout the purchase of our Tala holiday home. We had also been buying a previous property, but the transition to purchasing an entirely new property was faultless.
Communication overall was excellent, and we would highly recommend their services if you would like to buy a property whatever the country, in particularly Cyprus of course.
Andria answered emails quickly, and she often answered them out of working hours and kept us updated with how things were progressing.
We have been absolutely delighted with how things proceeded.
We are writing this testimonial from our Cyprus home and it was only 67 days after actually viewing the property!
We can't believe that we are 2,000 miles from our main home in UK, viewed the property after disappointment of the previous one, been on holiday, had Christmas, and New Year holiday celebrations and yet we're in - and we actually completed even sooner - just 53 days from viewing the property and it was ours!!.
We are absolutely over the moon that we managed to buy and own our own holiday place in Cyprus and thanks Judicare for all your help and wish you all the best for the future and Happy New Year for 2018 - thank you so much.
Ian & Mandy Charlesworth; - January 2018
Swiss Franc Mortgage Issue
We contacted Neil and the team at Judicare following a complete failure on our part to get the Bank of Cyprus [and previously Laiki Bank] to accept a valid claim to compensate us in respect of our Swiss Franc mortgage. It was apparent from the first conversation that this was not an unusual situation for the Judicare team and they delivered a plan of action that was simple and easy for us to follow. Throughout the period of intransigence by the lender Judicare kept us involved personally and at each stage of correspondence with the bank provided an assessment of the options and guidance around the implications of each choice.
When it came to actually processing the paperwork, again the advice was clear, easy to follow and pragmatic and we were able to sign all the papers here in the UK and deliver the various documents back to Cyprus via courier. The matters at this point were then rapidly concluded and a full and final resolution reached quickly with the bank.
We would have absolutely no hesitation to recommend Judicare, they have offered professional, timely and cost effective advice throughout the process and enabled us to resolve something very important to us, with the minimum of fuss or drama.
John Taylor; - December 2017
Property Legal Action in Cyprus
Two years ago we reached the point with our property in Cyprus that we were facing legal action with the bank. We didn’t know how to deal with this situation and researched online to try to find a solution.
Fortunately, we found Neil Heaney at Judicare. The situation with the property had become unmanageable and we were unable to reach an agreement with the bank ourselves. Neil took charge of the situation and we were able to hand over all the legal documents and correspondence to Judicare’s team of lawyers in Cyprus.
During the two years that it’s taken to reach an agreeable solution with the bank we have found Judicare’s advice to be reassuring, consistent and customer focused. Although it took two years to finally conclude the case we couldn’t have done it without their help and guidance.
We have no hesitation to highly recommend the Judicare Group to anyone who has a foreign property problem as they will do their very best to find the best solution for you. So a massive thank you to Neil, Christos, Stylianos and the whole team in the UK and in Cyprus.
M. Reeves; - November 2017
Timeshare Problem Tenerife
I am more than happy to recommend JUDICARE after my dealings with them regarding my timeshare.
I had bought a timeshare in Tenerife quite a few years back but they were continually putting up the management fees and then asking for even more money for additional refurbishment.
The timeshare had also changed owners from the original ones. Although I told the timeshare owners I would not be paying anymore extortionate fees, I still received demands.
I contacted JUDICARE and with Peter Esders continual help, advice and assistance, their legal department in Tenerife sent the required legal letters to the timeshare owners.
The owners then still sent a court judgement for over £12000 to be paid forthwith. Again Peter sorted this out immediately and the judgement dropped.
Some time afterwards the timeshare owners then sent me an agreement to sign back the timeshare to them, at no cost to me. Again after taking advice from Peter at JUDICARE and me adding some text to the agreement as advised, it was sent back to the owners and it has brought the matter to a close. I am grateful for the way in which JUDICARE have helped me through this and now I don’t have the worry of management fees etc., being paid by myself or my family for years to come.
Keith Ball; - November 2017
Bank of Cyprus Repossession - Judicare saved my life as I know it!
Judicare saved my life as I know it. Before I found them, I was wondering how I was going to tell my wife that one signature I signed in 2004 was quite likely going to cost us everything that we had worked hard to build, repossessed by the Bank of Cyprus.
It has taken Judicare over a year to sort out this life changing problem I created. At every moment Judicare have been professional, never promising something they couldn’t deliver but always supportive, it’s been a slow progress becauseof the banks stance, but always progress at every move. Neil has a calming way about him, very knowledgeable and within a few moments of our first contact I knew he and his firm would be the people to engage to help me sort out the mess I was in. We have now removed the threat to our UK assets from the existing Judgements from the courts in Cyprus against me which were in excess of €880,000 and have been able to draw the matter to a close with a one off payment to the bank of less than 5% of the monies owed.
Judicare you came through for me, thank you for saving my future and my marriage, I can’t thank you enough. If you are reading this as a client in need of help abroad then don’t hesitate, Judicare are the firm you need to use.
Brian Schofield; - August 2017
Problem with Timeshare Firm
My wife and I are in our eighties and were being pestered by a Time share firm who were not prepared to allow us to release our interest in their time share property. We were getting threats from Debit collecting agents for rent beyond the date we informed the Time share firm that we had released our interest.
For a very modest fee Peter Esders acted as our agent and responded to all the claims for money by the Time share firm and the Debt collecting agents.
Peter gave a full explanation of our legal position and the actions taken by him to refute the claims for money over a period of about 3 years.
Finally the Time share firm offered to cancel our contract with them if we signed a statement agreeing we had no claim on them. Peter advised us to sign the statement with the addition of a clause which acknowledged that the Time share firm had no claim for money from us.
Peter has been sympathetic and reassuring at all times. He has always been prompt in responding to our enquiries took any necessary action equally promptly.
D I & J White; - August 2017
Property ownership in Cyprus
Me and my Parents just wanted to say how happy we are to have appointed Judicare to help us resolve a matter we had with our property in Cyprus, the result was very good for us in the end.
One thing I liked was that anytime we had a question it was always answered and they always kept me informed every step of the way.
We found the experience so much easier having Judicare working on our case as I had no doubt they would do the utmost to get the best result for us.
I would recommend Judicare to people who need any help involving a property abroad.
Abbie Dymond; - July 2017
Portugal Inheritance Fund
My aunt in Portugal had passed away and left some inheritance to my sister and I. We felt overwhelmed and had no idea where to start. Being in another country and having no idea on Portuguese law was a very daunting thought.
I found Judicare online and having read what they could offer, felt the team were our best option and could help resolve our predicament.
Once I had spoken to Peter at Judicare, suddenly everything seemed so much clearer and the mountain I thought we had to climb, was becoming a mound.
We were updated at every stage, lawyers in Portugal were instructed on our behalf and dealt directly with my aunt's lawyer.
My sister and I would like to thank the team at Judicare, in particular Peter, for their efficient dealings on our case.
I would recommend Judicare without hesitation.
Miss Goodall; - June 2017
Spanish Property Acquisition
I would like to take this opportunity to thank all at Judicare for all their dedication, guidance and advice during a very difficult time for us.
It was 2 years ago Judicare were recommended to us by a trusted friend after experiencing great difficulty and trauma with regards to the acquisition of a Spanish property.
It wasn’t until the file was examined by Judicare that is was discovered we might have a claim for professional negligence with regards to the initial legal advice we had been given towards the purchase.
Due to the professionalism and attention to detail shown by Judicare we have been able to successfully recover £140K which was most of the outlay we paid out on this project following mediation with the parties involved.
I would strongly recommend that should anyone find themselves in a similar position to us or indeed are thinking of purchasing property abroad that they contact Judicare for their advice and expertise in this field.
On a personal note thank you for your understanding and patience with us over the last 2 years. We will be eternally grateful.
Keith & Julie Waygh; - March 2017
Spanish Property Investment
We originally invested in an off-plan property in Calpe, Southern Spain back in 2006 which was to be a long term investment for us to enjoy. Having paid the initial deposit to the developer in Spain we proceeded to sign our sale contract and looked forward to watching the property be built and one day become ours. What should have been an enjoyable experience and dream actually turned out to be almost a decade long nightmare and fight through the Spanish legal system.
The property never became ours and after instructing(and paying) various Spanish law firms over the early years of our fight to take up our case and having been continually let down by those lawyers in Spain we had virtually given up on both the Spanish legal system and trust in any lawyers to fight for us.
We were introduced to Judicare in early 2013 who looked at our case at no cost initially and began to piece together what had happened over time and how we should now approach the case. We were sceptical at first that this was simply another legal firm telling us we had a strong case and we should fight on.
We did not want to give up and so we took the decision to give things one more try with Judicare.
After instructing Judicare things seemed to progress relatively quickly through the various legal stages of our case in the Spanish Courts and in recent days – via an out-of-court settlement with the developer in Spain – I am delighted to confirm I have now received a large portion of the original investment back into my UK accounts.
Looking back on the whole situation now, I wish I had found Judicare earlier, in fact I think if they had been involved in the original purchase process we probably would not have found ourselves with the problems we did.
Having a UK based legal firm to talk through my worries and concerns of a court case in a foreign country was a real comfort and I am so thankful for their service, their constant reassurance, but overall their expertise in dealing with the case and the Spanish legal system.
My warmest thanks to the whole team in England and in Spain for everything they have done.
Mrs Janet Lea; - October 2016
Property Purchase Cape Verde
It was our first time purchasing a property abroad in Cape Verde. This was a big challenge for us to undertake and we felt overwhelmed in dealing with the complexities of such a purchase.
On searching for specialist help for properties abroad we came across Judicare that was highly recommended on 'A Place In the Sun' website.
What we thought would be a complicated and time consuming matter turned out to be a smooth transition and hassle free. Judicare guided us through the process efficiently and professionally and gave clear instructions making it simple and straight forward to understand and simplify the legal terms. Judicare also kept us informed at every stage providing updates according to changes and gave us realistic timescales. We were impressed that all deadlines advised were met and exceeded our expectations. I am very grateful for all that Judicare has done and thank the team for their hard work over the past few months.
Their knowledge, expertise and access to contacts in Portugal gave us confidence and made the whole purchase process stress free. We would highly recommend Judicare's services to anyone seeking to purchase abroad and we would not hesitate to use them in the future.
Mr & Mrs Alvarez; - August 2016
We spoke with Kirsty this morning and gave her our banking details and, hopefully, the money should be in my husband's banking account either to-day or tomorrow. We could not inform you earlier, as we had a doctor's appointment.
However, we both want to thank you immensely for your time, patience and expertise, without which this result would never have been the outcome.
It has been an extremely stressful time for both of us, but you have always steered us in the right direction and we just cannot thank you enough.
Again, very many thanks for all you have done on our behalf.
Dorothy & Robert Hoey - June 2016
Property Investment in UAE
In 2008 my wife and I purchased 2 apartments Off-Plan at Al Marjan Island in the Emirate of Ras al Khaimah, UAE. It was our misfortune to decide to purchase at La Hoya Bay a development marketed by Khoie Properties. This was not our first foray into the UAE property market so we felt we were quite savvy. Long story short, this man had dreams and aspirations well beyond his ability to deliver. During the World financial crash of 2008 the UAE property bubble burst and Frank Khoie – who had only been able to keep his dream alive during the good times when property prices were rising at completely unsustainable rates – was left exposed and unable to deliver the project. We decided to take charge of our own destiny in order to rescue our investment. We’d paid 50% of the price on one apartment and 30% on the other. Along with several other investors we began to look for legal means to recover our money. That’s the point at which we met Neil Heaney and Judicare and so the legal journey began under Neil’s careful guidance. Judicare, having noted that the legal process which would be conducted entirely in Arabic, wisely decided to appoint their Partner law firm in the UAE to steer us through the maze of local requirements. After document preparation – all documents had to be translated into Arabic – we encountered a lengthy Arbitration process, and once successfully through that we then needed to have our Arbitration Award enforced by the Courts of Ras al Khaimah. Even after our Awards were enforced we still had to reach the finishing post – and extricate our cash from the process. This meant seizure of assets through the Courts – in this case the land on which the development was to be built – and then the assets had to be auctioned, in a market where there were by now few buyers. Even at the point when the land was finally sold – there was another twist to the story – which ensured we remained estranged from our savings for a little longer. We however finally received all of our money back a few weeks ago.
Overseas property disputes can be confusing and complicated. Legal proceedings may take place in a language which you don’t understand and some principles of property Ownership may be quite different to UK property law. Additionally the legal system in the jurisdiction where the action needs to take place may not be as developed or reliable as the systems we know and trust to be fair in Northern Europe. Expert help is required – you cannot enter into this kind of process alone and reasonably expect to succeed. Neil Heaney and Judicare – along with their appointed UAE law firm – were able to guide us through the maze – which incidentally took six years to negotiate – and come up trumps, with the best possible result, our investment returned – at the end. We can’t thank Neil enough and would commend the services of Judicare to anyone considering enforcing their property rights overseas.
Roy Dance - May 2016
Property Purchase in Cyprus
We purchased a Property In Cyprus. A dream that soon became a nightmare. It became clear that repayments and structure of the loan provided were somewhat dubious. We had felt we had been a little naive to say the least with the way that legal services and advice were provided during the course of the purchase. We appeared to have nowhere to go, except to continue paying astronomical interest rates and added costs that were continually mounting. Things had become untenable.
A little desperate and confused thankfully we managed to be put in contact with the legal services of a company known as Judicare. We attended a seminar and met with the CEO Mr. Neil Heaney. In attendance were professional legal representatives from Cyprus who provided us with local Cypriot knowledge of how things should have been structured. We were immediately given hope that the legalities of the purchase were not as they should have been and that we had a strong case against the bank for the way things were structured and sold to us.
With the help of Neil and his company we finally managed to secure a deal with the bank that allowed us to settle with all parties in agreement.
Thanks to the professionalism of Neil and his company we always felt like we had an ally. Always supported with someone to keep us updated as proceeding progressed. We felt assured throughout the process, at a time that was proving to be extremely stressful and difficult, Neil was always there to reassure us without reservation. They have been honest and truthful throughout, never giving us false hope or promise just telling us as it was and the best way to proceed.
I can honestly say that without Neil’s commitment to us as clients, his professional, honest and empathetic approach, together with his knowledge of the case I am not sure things would have been as smooth and successful as they have proved to be.
Steve Hallahan – May 2016
Timeshare Problem Spain
I am very pleased to have employed the services of Judicare to help with a large and complicated timeshare problem that had developed over a number of years as they have not only managed to cancel all the contracts but also taken away a huge amount of stress that the issue brought with it.
Unfortunately I found myself in a situation where myself and my late husband had signed up for multiple timeshare contracts. It seemed like everybody whom we trusted to get us out of the previous contracts simply signed us up for something else and the problem grew. The number of cold calls were increasing, along with the pressure tactics used by many of these timeshare companies. I simply did not know where to turn and the whole situation was very stressful. Peter Esders from Judicare very quickly worked his way through the documentation and identified the exact situation and separated the companies that I didn’t need to worry about from the ones that needed more work to resolve. He did so in a calm and reassuring manner which was sympathetic to the stress that I was clearly under at the time following my husband’s death, I simply could not have managed to go on like this.
Since Judicare cancelled the timeshare contracts for me the problem has gone away. I no longer receive calls from these companies and am no longer pressured to pay the huge maintenance fee requests that I was receiving. I am so relieved to be able to put this problem behind me and would have no hesitation in recommending the services of Judicare, in fact I would go so far in to say that their services were absolutely invaluable – in particular Peter Esders whose knowledge of the Spanish judicial system was second to none. Judicare was the best thing to happen to me in this whole timeshare saga.
Juliet Abbott – April 2016
Property Purchase Mallorca
At the best of times, buying property can be a stressful and sometimes eventful process. Upon deciding in 2014 to purchase a property in Mallorca, of paramount importance was to ensure that we were properly advised at all points along the process. My research took me to Judicare who were associated with the ‘A Place in the Sun” programme and had presented at a number of exhibitions on the subject of buying property abroad.
Having done my own layman research into the process and potential pitfalls, I contacted Peter Esders at Judicare and felt immediately confident that he would guide us through the process and ensure that our interests were always protected.
During the following 18 months (the property was a new-build off-plan purchase) I had need to either email or speak to Peter on numerous occasions. Without fail Peter would either be available or call back without delay and address whatever the issue of the day was in a prompt and efficient manner. His advice on various matters along the way was invaluable and embodied a great deal of wisdom, earned no doubt from hard won experience over the years.
We completed during July 2015 and the process could not have been smoother. Peter ensured that everything was in place for us to arrive at the offices of the Notary at the duly appointed time, sign on the dotted line and pick up the keys. We now have a superb apartment in an idyllic part of Mallorca and still very few grey hairs !
If you are considering buying abroad I would look no further than Judicare to guide you through the experience. Thank You Peter.
David Sammons - February 2016
Selling Property in Spain
Throughout the sale of our Spanish house, the service provided by Judicare was first class. Peter is knowledgeable, extremely professional and nothing was ever too much trouble. After a couple of false starts, prior to engaging Judicare, it was a pleasure to work with a professional who made the sales process appear effortless.
I would have no hesitation in recommending, and indeed in using Judicare in the future, their service exceeded my expectations by a long mile.
Karen Stanbridge - January 2016
Buying Property in Southern Spain
Having decided to retire early and move to Spain permanently, we quickly realised after extensive web research that buying in Andalusia, Southern Spain was going to be challenging to say the least!
The volume of properties on the market, the estate agents, the legalities and the horror stories, the language……it made us uncomfortable. We contacted Judicare and spoke to Peter Esders and realised straight away that we did not need to look anywhere else. Instructing Judicare with Peter’s professionalism, advice and guidance throughout the whole process of buying has been without a doubt the best decision we could have made.
We are now in our dream home and it’s all we could have wished for and more but it has not been a smooth journey. Along the way Judicare discovered that parts of the property were illegal and it has taken 8 months to get here and we can’t thank Peter enough for being so calm and reassuring at times of need.
Instruct Judicare before you progress with any purchase. Peter & Judicare made our dream come true with their expertise.
Mr & Mrs Henderson - December 2015
Investment Property Cape Verde
I am a qualified and practising Chartered Surveyor in the United Kingdom. I embarked upon a purchase of an investment property in Cape Verde.
The development completed, however the unit I was buying had major changes in terms of layout and position which was totally contrary to the original plan.
I got in touch with Neil Heaney, the C.E.O. of Judicare who has assisted me in obtaining a return of my invested funds related to the unit that I had purchased from plan.
It is difficult enough to resolve problems in the UK; however it is even more difficult when you are dealing with a legal system in a country such as Cape Verde.
Neil and his team guided me through the whole process and provided me with a first class service. I would recommend their service to anyone who is experiencing similar problems in a foreign country.
George Robinson - BSc, MRICS, MARLA - January 2015
Without the help and care of the Judicare Group and their Portuguese attorneys Nuno Rua and Denitza Panayotova I would have been bullied into signing documents which I had no idea of what I was signing, nor what repercussions I would entail in the months and years ahead. Your Firm very competently took over my huge stress, in undertaking to get what I was due from the Resort Developer in Cape Verde.
In the first instance I did not think there would be any chance of retrieving what was looking like a bad investment. However Judicare stepped in and step by step managed to get a good settlement for me.
J Auger - June 2014
Property Development UAE
I was a single investor out of a group of over 700 investors that wished to contest my contract against an errant developer in the United Arab Emirates. The contractual delivery date for my apartment was December 2009 and the original sales purchase agreement was signed in June 2008 when the deposit was paid. In March 2011, after many questions to the "ever hopeful but never delivers" developer, I decided enough was enough, I didn't see the developer was ever going to deliver.
I contacted Judicare and we discussed what I could do to return my money. Judicare were immediately very professional, succinct and sure of the route I should take to challenge the developer through the legal system in the UAE. The confidence Judicare’s team displayed led me to contact other investors to join the process and take the developer to task giving us a greater chance of success as the momentum would be greater. The group developed over a period of time and became a force as the case advanced with Judicare and their legal UAE partner Motei Associates. Together as a group of investors, advisors (Judicare) and local UAE legal team (Motei Associates) we designed a process to take the developer to task.
Judicare were central to the development process and drove us in the right direction at every turn, we could not have wished for a better team of people to guide us. Their partner, Motei Associates, who had to be an integral part of the process due to the complexities of the legal Arbitration system in the UAE, were no less than sublime!
We have now received judgements from the UAE Arbitration system that has returned a decision in our favour. We have received a full refund of monies we had paid to the developer, full refund of arbitration costs, 12% damages award and other interest charge awards for the period the final payment from the developer remained unpaid from the date of original award.
From an investment that started in June 2008 with the errant developer to July 2013 is just over 5 years. I began to think my investment was lost. Thanks to Judicare and their excellent partner network in the UAE, we came through. To Neil plus the unseen back room Judicare and Motei team, we thank you for your ultra professional attention, approach and support. There is no doubt we couldn't have done it without you!
Geoff Land - July 2013
Dispute with Spanish Property Developer and Builder
My wife and I would like to thank the Judicare team who were instrumental in recovering some of the monies that were due to us after we were caught up in a dispute between the developer and builder. Previously, we had used two different lawyers in Spain who did very little. Things started moving once Judicare got involved and began the legal process. It was good to deal with a team of people whom we could communicate with and who were available whenever we needed to talk to them!
At first the developer offered to pay us back 63% of the deposit over a staggered period. They subsequently filed for bankruptcy and then offered to refund 50% of the deposit immediately or accept the staggered payments. Judicare advised us on the best course of action given the dire economic situation in Spain and we recovered €80,000.
Throughout the process Laura Quintillan and Neil Heaney have been very helpful and diligent even right down to arranging the POA through the Spanish Consulate in London.
They are now helping us to resolve a contract relating to another Spanish property we have invested in.
We are very happy with the service Judicare has provided and have no hesitation in recommending them to others in similar situations.
Yaso Gunawardana - January 2013
Spanish Property Purchase
On behalf of Bernadette and myself, I would like to say a big 'Thank You' For the work that has been carried out by Judicare so far, by retrieving 80% of the initial deposits paid by us in 2004.
Although the more difficult part of the work is still to come, it has come as a great relief after all this time, to finally have some of our monies returned. Even though we were assured that this was going to happen, it still came as a huge relief after all this time that the monies have finally been returned - €112,000.
Can you please pass on our thanks to all the individuals at Judicare, who have helped out during this process, and also in advance for the work still to be done. I feel we have been kept in touch with what has been going on and where we were up too, during the various stages of the ongoing process.
This process has been a long and ongoing ordeal since matters were not going as planned in Spain from approx 2006 with our previous solicitors. In fact, with them, things went from bad to worse until aprox 2010/11. I am sure with your experience in this field of work that you can understand how much worry and stress this has caused our family, not to mention the financial difficulties it has also caused during this time.
From the above time period, to present day, we have been represented by your company, 'Judicare', and even from the very early outset, you could see how badly the work had been carried out by our previous solicitors. (Just as well I had kept all corrospondence/e-mails). From the very start, we felt that we could finally see some light at the end of the tunnel, culminating in the return of some of our funds in 2012. I am sure you can understand what a relief this was. I can honestly say that this has been the most stress free christmas that we have had in a very long time....and for this...we thank you for making this possible !
I am sure you can understand we hope the next part of the process goes just as wel and according to plan!
From both Bernadette and myself, We hope you have all had a very merry christmas, and send you our best wishes for the new year, in 2013.
With our best wishes and sincere thanks....
Peter and Bernadette Mountaine - January 2013
We have been long standing clients of Judicare for many years and so they were the natural choice to take on our case. Their tenacity and willingness to take on Santander was admirable and we are delighted to report that this stance will now see the quashing of this €200,000 claim. We would like to thank the complete Judicare team and in particular Laura Quintillán for her performances in court.
We have no hesitation in recommending their services to anyone encountering issues such as ours.
Miss. Patricia Georgiou - September 2012
Spanish Property Development
I would like to thank everyone at Judicare for their assistance in retrieving my monies from the developers in Spain.
The whole process was carried out with the minimum of fuss and as quick as could be expected given the circumstances and I would have no hesitation in recommending Judicare to others in the same position.
Michael Flynn - April 2012
Buying Property in Bulgaria
I must admit that such an option had never occurred to me to be a possibility and with the help of Judicare I have been able to realise my apartment for in effect 50% of its value which will now allow me to find a tenant or buyer in the near future, and potentially see me receive more income or money from the sale than I had originally hoped for.
I wanted to thank Judicare and their Bulgarian lawyers for closing such a deal and for their continued support in assisting me in renting and selling the unit; an additional service over and above their instruction which is a real comfort.
I would highly recommend other buyers encountering issues abroad (and in particular Bulgaria) to seek their considerable expertise in this area.
Vadym Dvorakovsky - March 2012
Villa Purchase in Spain
Back in 2009 my wife and I decided to purchase an off-plan villa in Southern Spain. Having researched the market we proceeded to place a deposit on a villa in an area we were familiar with due to a family relative being quite close by. Everything seemed at first to progress and we were excited at the prospect of owning and spending time in Spain.
However as time passed the build seemed to stall and we began to encounter problems and eventually became suspicious that relevant licenses might not be in place as had been indicated. After contacting Judicare they assessed the situation quickly and regrettably confirmed that the licenses were absent along with the legally required bank guarantee for our deposit. We proceeded to make a claim concerning the irregularities and were delighted to receive the positive news from Judicare that they had indeed succeeded in winning our case to have all of our original deposit plus interest and legal fees of almost €50,000 returned to us and we just wanted to express our gratitude and thanks to the whole legal team for all their hard work these past few years.
Mr & Mrs. Peacock - January 2012
Apartment Completion Dubai
Following the successful resolution of our problems and subsequent completion and handover of our apartment in Dubai, I wanted to write and thank you, on behalf of myself and wife Angie, for the excellent service you provided in achieving this. Not only did you provide expert knowledge and advice but the professionalism and dedication to the cause, even working on a Sunday and out of hours, was most impressive.
We would have no hesitation in using your services again and would highly recommend you to anyone who found themselves in a similar situation.
Once again, many thanks Judicare for all your hard work!
Mr & Mrs Williams - January 2012
Property Development in Murcia
In early 2007 my wife and I put down a sizeable deposit to reserve a two bedroom apartment on a new golf and country club development in Murcia, Spain that was due to be completed in late 2008. Following the downturn in the Spanish property market and numerous delays by the developer we became concerned about their intent and ability to complete the development and decided to engage the services of Judicare to retrieve our deposit monies.
Judicare worked swiftly and efficiently on our case and quickly discovered that planning consent on our apartment had lapsed and also that the developer was considering going into voluntary liquidation. Judicare submitted our case to the courts for the retrieval of our money and quickly received an offer from the developer for an out of court settlement. Having negotiated a significant increase in the offer from the developer Judicare were successful retrieving the majority of the money we had invested and we were delighted with outcome set against the current difficult economic conditions.
At all times Judicare kept us informed, provided considered and sensible advice and we would have no hesitation in recommending their services to anyone who finds themselves in a similar situation.
Mr. & Mrs. Woodcock - December 2011
Property Investment Cape Verde
Back in 2008 I invested in a two bedroom apartment in Cape Verde; it appeared to be a sound investment at the time.
The completion of the construction was written in the contract to be 2010 with a 180 days grace period.
The construction on this site did not start until late 2010 and it became obvious that the completion date and grace period was going to elapse. Despite this I was still being asked to meet my payment stages and felt that this was unfair. I could not understand how they could change their part of the agreement, but I still was being put under a lot of pressure to meet my payments even though completion of my apartment wasn’t going to be 2013.
At this point I didn’t know where to turn I had already paid out £34,000. I tried contacting the Law Society to no joy and didn’t know what to do next. Then a friend put me in touch with Neil Heaney of Judicare and it was a relief that there was a company out there that dealt with overseas investment and understood my situation.
Once they agreed to take on my case they kept me informed at every stage of the process and explained everything in layman’s terms keeping what was already an anxious time in perspective and easy to understand.
To my great relief I received the call that I had be waiting for to tell me that Judicare had successfully negotiated a settlement of my full investment plus interest. I just what to say a big thank you to Neil and the whole Judicare team for all the hard work and support over the last 2 years.
I would have no hesitation in recommending Judicare to anyone in the same situation.
Mr. Powell - November 2011
Purchasing Property in Cape Verde
After contacting various companies about the situation we found ourselves in whilst purchasing a property in Cape Verde, we found that unlike other companies Judicare did not request any up front fee. They were happy to review our contract and offer appropriate advice on how the matter could be resolved and did not make any unrealistic promises. Once we had decided on our way forward they handled matters professionally and brought our case to a satisfactory conclusion.
I gave them all the documentation and information they required to challenge the developer in court. We are thrilled to have just received the sentence passed down by the judge in court which will see us receive back all of our original investment of over 250,000€ plus the legal fees and lost interest.
I was very pleased to receive the phone call from Judicare in recent days to tell me that we had won the case and the outcome.
I cannot speak highly enough of Judicare and their team and I am grateful for all of the hard work they have put in.
Michael Joseph - February 2011
Property Investment Opportunity in Spain
Iinvested a substantial amount of money back in 2008 along with my then business partner for a property investment opportunity in Spain. We had felt quite protected if anything was to go wrong as we had obtained at the time a bank surety for our deposited monies which in the event of default by the builder would see us able to cash in the guarantee, and achieve a refund; the guarantee was in my partner’s name only.
During subsequent years the relationship with my partner had been dissolved and regrettably the development began to encounter problems which were so severe that the project was halted, leaving me in a precarious predicament with no recognised standing within the bank surety.
Having known Judicare for many years they were the obvious choice for me to turn to for advice. The team at Judicare have fought tirelessly on my behalf and even managed to petition the bank to alter the guarantee so it was fairly divided between my previous partner and I (upon proofs of relevant payments made by myself); a highly unusual occurrence I now realise.
I’m now in possession of the cheque for my portion of the deposit which I will be cashing in the coming weeks, drawing the whole saga to a very satisfactory conclusion both for me and my previous partner.
The perfect result!
I have nothing but praise for the diligences shown by Judicare and their team.
Dave Connelly - February 2011
Saved from a Scam
After falling victims to a scam in Spain in April 2007 my wife and I found ourselves out of pocket to the tune of £48,000. Following many unsuccessful attempts by various companies we were lucky enough to be given the name of Judicare.
We called into their offices the next time we were in Tenerife and placed all of the information in their hands and to our amazement they have since recovered every penny for us.
We had all but written the money off and we wanted to express our most sincere thanks and deepest gratitude to Stella Franchi and all of the Judicare staff for their efforts on our behalf getting the job done very professionally where so many others had failed miserably.
Derek and Heather Dunn – January 2011
Property Investment in Tenerife
Approximately 3 years ago, my wife and I put a deposit down on an 'off plan' apartment in Tenerife, the deposit was protected by a Bank Guarantee/Insurance. We thought that we were totally protected against default by the builder. After the proposed completion date of the apartment came and went my wife and I were not unduly concerned because we had the Bank Guarantee for our deposit to be returned. However, after numerous phone calls to the builders, we were told that they were not in any position to give back any of our deposit and if we used the Bank Guarantee, our deposit could take up to 5 years to get back. Not knowing what to do we were introduced to Neil Heaney from Judicare. After a first consultation with Neil we were reassured that there was no problem whatsoever and that they would have our deposit back within a year. Only 8 months later we are now in possession of our full deposit plus interest.
We would just like to take this opportunity to thank Neil, and all the Judicare team for their efficiency. We found Judicare very contactable, all of our emails and telephone calls were answered promptly and professionally.
So we would like to 'Thank' Judicare very much for making a really horrible time much less stressful.
With best wishes
Paul and Marie Norman – January 2011
Property Purchase in Murcia
My wife Debbie and I entered into an agreement to purchase a property near Murcia in 2006 – We made various stage payments and in 2008 the Building Company involved decided not to pursue the project .We tried for a long time to recover some of our money but without success .The agents who sold us the property in the first place were very unhelpful .We then contacted a company in the UK who insisted we paid them another sum of money in advance of the work – We found them to be only interested in receiving monies from us without doing much work.
Thankfully through our dealings with this company we came across Judicare and were very impressed when we first spoke with them .We decided then to deal with them alone and they have worked tirelessly on our behalf. I may have been a little demanding at times but Judicare and Stella and Claudia in particular have been absolutely brilliant throughout the process .We have now received our monies and we cannot thank them enough. I cannot recommend them highly enough .They have been very efficient and totally honest throughout the process putting up with our impatience.
Thank you Judicare
Ralph and Debbie Brill from Hertfordshire – December 2010